The Data Controller
Details of the data controller within the meaning of ARTICLE 28(1) – (3) AND ARTICLE 32 OF THE DATA PROTECTION ACT 2018 AND UK GENERAL DATA PROTECTION REGULATION is as follows: Conveyancing Direct Ltd, Windmill Road, St Leonards on Sea, East Sussex, TN38 9BY, (ICO Registration Number: Z6624468). Conveyancing Direct Ltd will act as a data controller in respect of the details provided during the purchase, sale or re-mortgage transaction.
How we use your information
Conveyancing Direct Ltd will process your information under any of the following lawful conditions:
Performance of a contract - this is where the collection and processing of your data is necessary for the performance of a contract with you, or in order to take steps at your request prior to entering into a contract
i. To process your registration
ii. To provide conveyancing services for the sale, purchase or re-mortgage of your property
iii. To create and manage your on line account
iv. To process payment for our services
v. To provide an Energy Performance Certificate (EPC) through a third party
Legal obligation - this is where the collection and processing of your data is necessary for compliance with a legal obligation, for example verification of identity and fraud prevention
i. To confirm your identity
ii. To protect against and prevent fraud, unauthorised transactions, money laundering, tax evasion, claims, other liabilities
iii. To carry out an electronic identity check to verify identity and screen for AML Warnings for each individual and/or verify any proof of identity or residence documents provided to us. The checks will have no impact on your credit rating however may show a soft-footprint on your credit file confirming that Conveyancing Direct Property Lawyers ran an electronic ID check to verify your identity.
Consent - where we process information under consent we will seek your clear and unambiguous consent before processing your data, for example to receive marketing information from other Connells Group companies
i. To provide, administer and communicate with you about Connells Group products, services, offers, programs and promotions, their issuers, acquirers, retailers and partners
Legitimate interests - some information is processed by Conveyancing Direct Ltd as part of its legitimate interests which include network and information security, opting out of communications, direct marketing, web analytics, updating customer details, sales, and other core services provided
i. To manage risk exposure and agent or franchise quality, integrity, compliance and security of business processes
ii. To operate, monitor, evaluate and improve our products, services and websites
Third parties
We will have third parties supporting the delivery of our services throughout your transaction.
These may include:
i. The vendor or purchaser and their conveyancer in the transaction
ii. Companies which provide mortgages
iii. The Freeholder of your leasehold property
iv. The Managing Agents of your leasehold property
v. Insurance companies which provide protection policies
vi. The estate agency involved in the property transaction
vii. The Council for Licensed Conveyancers
viii. The Legal Ombudsman
We may talk to you about other products and services we can provide when the time is right.
How long we keep your information for
We will keep your information for as long as is reasonably necessary for the purposes set out in this notice, and to fulfil our legal and regulatory obligations.
For further information about how long we will keep your information, please contact the Connells Group Data Protection Officer by email at DPO@connellsgroup.co.uk
Your statutory rights
You have a number of rights concerning the personal information we use. These include the right to:
• ask us for access to a copy of your personal information which we hold about you
• ask us to correct your personal information
• ask us to delete your personal information
Further details can be found in our Privacy Notice which you can obtain via our website at http://www.cdpll.co.uk
For information concerning the collection, use and processing of personal information by any of our third party business partners or suppliers, please contact your Conveyancer in the first instance.
